Download and view the Freshney Place Centre Guide here.
To view Freshney Place’s Visitor Code of Conduct please click here.

The West Car Park is open.
The East Car Park is now open Monday to Saturday 08:30 to 17:30, no entry available after.

Cycle racks are available on Frederick Ward Way outside Friary Walk and around the town centre.

The Cycle Hub at Grimsby Town train station offers secure indoor cycle parking, servicing and repairs as well as cycle hire for the whole family. www.grimsbycyclehub.org.uk

Bicycles are not permitted in the shopping centre. Please use the facilities mentioned above to secure your cycle while visiting Freshney Place Shopping Centre.

Free to withdraw cash points are located near House of Fraser on Friargate mall & inside M&S on the ground floor. Further cash points are available along Victoria Street just outside the shopping centre.

The toilets are open and located near Costa and The Entertainer.

Our team patrol the shopping centre on a regular basis. They ensure the safety and well-being of both our shoppers and our retailers. Their responsibility is to maintain a welcoming, peaceful and safe environment in and around the centre. Any unusual or undesirable activities should immediately be brought to their attention.

They can be reached anytime on telephone
01472 253027.

To view Freshney Place’s Visitor Code of Conduct please click here.

This facility is open, please visit the Customer Service desk; Mon-Sat 9.30-15.30

We have a dedicated award winning Customer Service team to welcome and ensure you have an enjoyable visit at Freshney Place. If there is anything we can help you with, please ask one of our team on the mall.

Open Mon-Sat 9.30-15.30

Services available;

– Collect Plus
– General enquiries
– Photocopying
– Printing
– Scan to email
– Faxing
– Shop Mobility (please call 01472 230250 to book in advance)

If you require assistance, please speak to a member of Freshney Place team patrolling. For your safety we have First Aid and Defibrillator trained staff on site.

Ask one of our customer service team or call us on 01472 230250 or email customer.services@freshneyplace.co.uk 

Stay connected and get online with FREE WIFI available now at Freshney Place Shopping Centre!

Plus, remember to like us on Facebook and Follow us on Twitter
for information on competitions and more.

For full Terms and Conditions please visit: https://inkspotwifi.co.uk/terms.php

Equipment can be hired from Freshney Place and includes both standard and bariatric wheelchairs, as well as standard, bariatric and extra-manoeuvrable ‘twin’ scooters’.
To hire any equipment or if you require more information please call: 01472 230250 and please bring along photo identification and proof of address. Hourly charges apply, annual memberships are available.

Freshney Place are committed to the Purple Tuesday initiative.

Purple Tuesday is about creating a step change improvement in the awareness of the value and needs of disabled customers. It is about making the customer experience accessible.

Freshney Place aim to make public commitments to ensure sustainable changes are made, resulting in the opening up of products and services to the disability market.