The West Car Park is open.
The East Car Park is now open Monday to Saturday 08:30 to 17:30, no entry available after.
Cycle racks are available on Frederick Ward Way outside Friary Walk and around the town centre.
The Cycle Hub at Grimsby Town train station offers secure indoor cycle parking, servicing and repairs as well as cycle hire for the whole family. www.grimsbycyclehub.org.uk
Bicycles are not permitted in the shopping centre. Please use the facilities mentioned above to secure your cycle while visiting Freshney Place Shopping Centre.
Free to withdraw cash points are located near House of Fraser on Friargate mall & inside M&S on the ground floor. Further cash points are available along Victoria Street just outside the shopping centre.
The toilets are open and located near Costa and The Entertainer.
Our team patrol the shopping centre on a regular basis. They ensure the safety and well-being of both our shoppers and our retailers. Their responsibility is to maintain a welcoming, peaceful and safe environment in and around the centre. Any unusual or undesirable activities should immediately be brought to their attention.
They can be reached anytime on telephone
01472 253027.
To view Freshney Place’s Visitor Code of Conduct please click here.
This facility is open, please visit the Customer Service desk; Mon-Sat 9.30-15.30
We have a dedicated award winning Customer Service team to welcome and ensure you have an enjoyable visit at Freshney Place. If there is anything we can help you with, please ask one of our team on the mall.
Open Mon-Sat 9.30-15.30
Services available;
– Collect Plus
– General enquiries
– Photocopying
– Printing
– Scan to email
– Faxing
– Shop Mobility (please call 01472 230250 to book in advance)
If you require assistance, please speak to a member of Freshney Place team patrolling. For your safety we have First Aid and Defibrillator trained staff on site.
Ask one of our customer service team or call us on 01472 230250 or email customer.services@freshneyplace.co.uk
Stay connected and get online with FREE WIFI available now at Freshney Place Shopping Centre!
Plus, remember to like us on Facebook and Follow us on Twitter
for information on competitions and more.
For full Terms and Conditions please visit: https://inkspotwifi.co.uk/terms.php
Equipment can be hired from Freshney Place and includes both standard and bariatric wheelchairs, as well as standard, bariatric and extra-manoeuvrable ‘twin’ scooters’.
To hire any equipment or if you require more information please call: 01472 230250 and please bring along photo identification and proof of address. Hourly charges apply, annual memberships are available.
Freshney Place are committed to the Purple Tuesday initiative.
Purple Tuesday is about creating a step change improvement in the awareness of the value and needs of disabled customers. It is about making the customer experience accessible.
Freshney Place aim to make public commitments to ensure sustainable changes are made, resulting in the opening up of products and services to the disability market.
| Monday | 9.00 - 17.30 |
| Tuesday | 9.00 - 17.30 |
| Wednesday | 9.00 - 17.30 |
| Thursday | 9.00 - 17.30 |
| Friday | 9.00 - 17.30 |
| Saturday | 9.00 - 17.30 |
| Sunday | 10.30 - 16.30 |
| Bank Holiday Mondays | 10.30 - 16.30 |
Enter Grimsby on either the A180, A46 or A16 then follow the signs for ‘Town Centre’, our West multi-storey car park is currently open. Postcode: DN31 1ED
For other alternative parking click here
Freshney Place is a couple of minutes’ walk from ‘Grimsby Town’ station. A regular rail service operates from all parts of the country directly into Grimsby Town station. For all timetable details telephone 08457 484950 or log on to www.nationalrail.co.uk
Several bus stops are located near Freshney Place Shopping Centre in Grimsby Town Centre. Detailed information on bus travel to Grimsby town centre and surrounding areas can be obtained by contacting Traveline on 0871 200 22 33 or visit
www.traveline.org.uk, Stagecoach or Phone’n’Ride on 01472 324440.
Freshney Place has a taxi drop off and pick up point located in the West Multi Storey Car Park on the ground floor. A bench has been specifically located in the car park near the entrance to the shopping centre for customers to wait for their taxi. You can call Taxi Cabs, Brighowgate Bus Station, Grimsby 01472 343434 or ask one of our staff on our Customer Service Desk on Baxtergate mall who will be happy to order a taxi for you.
Cycle racks are available on Frederick Ward Way outside Friary Walk and around the town centre. The Cycle Hub at Grimsby Town train station offers secure indoor cycle parking, servicing and repairs as well as cycle hire for the whole family. Visit www.grimsbycyclehub.org.uk.
Opening Times
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